At COOL HAT we don't do direct exchanges. You can return your order within 30 days of receiving it. If you'd like to return your COOL HAT order, check the Shipping & Return section.

If both the product and packaging are in perfect condition we will refund you right away. You can then purchase your new article.

All shipping costs will be covered by the customer.

You can contact thecoolhats.store@gmail.com anytime for any assistance.

If your product was purchased with a promotion, you can return it and after confirmation, we will give you a code for the new purchase.

If you wish to return your COOL HAT order, please go to the Shipping & Return section.